Allison Training Keeps Your Techs Informed
Rapid evolution of technology is a constant across fields and a primary reason we are dedicated to keeping our technicians and the technicians within our trusted network of dealers updated on the latest news pertaining to Allison Transmissions.
We conduct a variety of training classes throughout the year to help assure success toward this goal. These classes range from the basics of diesel engines to more advanced topics like diagnostics for the newest Allison transmissions.
“Our customers expect us to be the experts on repairing their Allison transmission,” said John Rose, our Training Program Specialist. “The only way to do that is stay updated on the latest products and service protocols and to pass that knowledge along to the techs.”
Training the Trainers
Our training program’s backbone is the team of instructors who have decades of experience in the field. They, however, aren’t resting on their laurels.
Our trainers make annual trips to Allison headquarters to learn about new transmissions, maintenance schedules and service techniques. This connection to Allison gives our technicians and the technicians within our dealer network a direct pipeline to the engineers designing Allison products.
Allison has designed and provided the material for each class we hold at our state-of-the-art training facility in Ridgefield, Washington. We limit each course to a small group of technicians to ensure a low teacher to student ratio.
Our classes incorporate classroom training with hands-on work with real transmissions and components.
On the Road
More recently, we’ve started holding training classes at our facility in Galt, California, to reach a growing list of dealers in the Golden State and the surrounding region. This move was designed to help minimize the absence of technicians at their respective shops.
Our training staff understands the difficulty some dealers have in sending technicians to our classes. Those bodies not in the shop aren’t bringing in revenue. But we feel the investment in training technicians pays off in the long run.
Allison transmission owners need to rely on factory-certified shops and technicians in order to get warranty work completed. Our training ensures your shop can get and maintain that critical certification.
We view it as our job and responsibility to keep the technicians not only in our facility, but within our dealer network updated on the latest maintenance standards and knowledge of Allison products.